A commercial collections agency is a highly specialized debt collection agency which recovers money that corporations or commercial debtors owe. In these lean financial times, debt collection is of utmost importance. Recovering money from the debtor, while still maintaining good relationships between the client and the debtor, is an important balance that a commercial collection agency strives for during the collections process.

A commercial debt collector must understand all aspects of the situation. There could be many different reasons that a certain corporation is not paying its debts, so background checks, timeliness of payments and all other available information must be available to the debt collector. Doing as much research as possible will help provide basic understanding of the situation and at the same time help a commercial debt collector formulate a plan for recovery. Research can be done in a myriad of ways. Obviously the internet is a valuable tool, but a commercial collections agency has many options available, such as skip-tracing and access to non-public databases.

Following the letter of the law is also important to a commercial debt collector. Understanding local regulations and state laws is imperative in this business. From doing the research, making contact with the debtor and recovering the debt, all laws must be followed closely. Commercial debt collections agencies work with lawyers and other industry experts to ensure that the debt is recovered quickly and legally. The training for commercial debt collectors is an ongoing process so that they may stay current with the regulations of the industry, which are ever changing. A commercial collection agency will be able to recognize illegal maneuverings that are sometimes committed by corporate debtors. They will know when it is time for taking cases to court or if using other tactics will bring about better results.

Industry recognition is an important thing to a commercial collections agency. Being a member of the International Association of Commercial Collectors, Inc. (IACC) guarantees that industry standards are being met and that unfair practices are not tolerated. Another important industry watchdog group is the Commercial Law League of America, or CLLA. Again, certain standards must be met in order to become a member of this esteemed group.

Every case is different. But a commercial collection agency can use its extensive knowledge and resources to find debtors and recovery money. Using hard work, intelligence and perseverance, a commercial debt collector can get results that no one else can. Retrieving money while still maintaining client relations is an important facet to commercial debt collection. A commercial debt collector can collect a debt in a timely and legal fashion.